Question 1

Accepted Answer

Our ADHD service is designed for adults aged 18 and over living in the UK. If you’re exploring an adult ADHD diagnosis for the first time, you can begin with our free, digital ADHD symptom checker.

At the moment, we’re only able to offer treatment following a diagnosis made through our own assessment service. If you already have a confirmed diagnosis, we’re not currently able to accept it for treatment – but we’re working on launching this option soon.

Question 2

Accepted Answer

A full adult ADHD assessment with HealthHero is a comprehensive, clinically guided process designed to give you a clear and accurate diagnosis.

Our multidisciplinary approach ensures a robust and reliable diagnosis. Your first consultation is with an ADHD specialist clinician, which is followed by a diagnostic evaluation with an ADHD psychiatrist.

Upon completion, you will receive a full diagnostic report, clinical letters suitable for sharing with your GP or employer, and a personalised treatment plan outlining the recommended next steps.

The HealthHero Adult ADHD Assessment Package includes:

Digital screening tools based on clinical guidelines

A consultation with an ADHD-trained clinician

A diagnostic evaluation with a psychiatrist

A full diagnostic report and clinical letters for your GP or employer

A personalised ADHD treatment plan outlining recommended next steps

Question 3

Accepted Answer

If you’re exploring an adult ADHD diagnosis for the first time, our private assessment is split into two simple steps - with no hidden costs:

Step 1: £45 to begin your journey, including access to digital symptom review tools

Step 2: £410 for your full clinical assessment with an ADHD clinician and psychiatrist (You can also pay this in monthly instalments)

This includes everything you need:

Your formal diagnostic report

Clinical letters for your GP or employer

A personalised ADHD treatment plan based on your needs

Question 4

Accepted Answer

The assessment process typically takes between 2 and 12 weeks. The exact timing depends on your availability and how quickly you complete each step – but all assessments must be completed within 12 weeks.

You're in control of the pace, and we're here to support you every step of the way.

Question 5

Accepted Answer

Yes. While observer input (from someone who knew you in childhood) is helpful, it’s not essential. We’ll work with the information available and talk through your options during the assessment process.

Question 6

Accepted Answer

Yes. All ADHD assessments are carried out by GMC-registered psychiatrists and ADHD-trained clinicians with specific training in adult ADHD. We follow NICE guidelines and operate under CQC and MHRA oversight to ensure safe, high-quality care.

Question 7

Accepted Answer

You can cancel or reschedule with at least 72 hours’ notice. Changes made after that window are non-refundable. Please contact our support team for help.

Question 8

Accepted Answer

If you miss your appointment or cancel with less than 72 hours’ notice, unfortunately you won’t be eligible for a refund and may need to rebook. Please contact our support team for help.

Question 9

Accepted Answer

Our adult ADHD services are available to UK residents aged 18 and over - whether you're seeking an initial diagnosis, a treatment plan, or ongoing ADHD support.

Frequently asked questions

PPC - FAQ

Frequently asked questions

PPC - FAQ

Who can get a private ADHD assessment in the UK?

What’s included in a full adult ADHD assessment?

How much does a private ADHD diagnosis cost in the UK?

How long does the ADHD assessment process take?

Can I still be assessed for ADHD if I don’t have someone to complete the observer form?

Are HealthHero clinicians qualified to diagnose and treat ADHD?

How do I cancel my appointment?

What happens if I miss my appointment?

Who can use HealthHero’s ADHD service?